Privacy Policy

At Milk Maids Limited, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the data provided to us. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect:

We may collect certain personal information from you when you interact with our website, contact us through email or phone, or engage in our services. The information we collect may include, but is not limited to:

• Name
• Contact details (e.g., address, email address, phone number)
• Information about your enquiries or orders

2. Use of Personal Information:

We may use the personal information collected from you for the following purposes:

• To respond to your inquiries and provide the requested services
• To process and fulfill your orders
• To improve our products and services
• To communicate with you regarding updates, promotions, or changes in our policies (if you have opted in to receive such communications)
• To comply with legal obligations

Data Sharing:

We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors and delivery services. However, we do not sell, rent, or trade your personal information to third parties for marketing purposes.

Google Analytics:

We use Google Analytics to analyse the usage of our website. Google Analytics collects anonymous data about your interactions with our website through the use of cookies. This helps us understand how users navigate our site and improve its functionality. Please note that Google Analytics may collect additional information according to its own privacy policy.

Data Security:

We take appropriate measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Retention of Personal Information:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided at the end of this policy.

Updates to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. The revised policy will be effective when posted on our website. We encourage you to review this policy periodically.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:

• Deardens Farm
• Manchester Road
• Over Hulton
• BL5 1AT

This Privacy Policy is effective as of June 2023

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